Kith + Kin Terms of Use (End User License Agreement)

Last Modified: February 19, 2024

This End User License Agreement (“Agreement”) is a binding agreement between you (“You” or “Licensee”) and Kith and Kin, LLC, a Pennsylvania limited liability company with offices located in Collegeville, PA 19426 “Company”). This Agreement governs Your use of the Kith + Kin program and subscription services, which may be available either on the www.kithandkin.app website or the Kith + Kin mobile or web application (including all related documentation, the “Application”).

COMPANY PROVIDES THE APPLICATION SOLELY ON THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT AND ON THE CONDITION THAT LICENSEE ACCEPTS AND COMPLIES WITH THEM. BY CLICKING THE "ACCEPT" BUTTON or registering for or using the application, YOU ACKNOWELDGE THAT YOU ARE AT LEAST 16 YEARS OLD, ARE LOCATED IN THE UNITED STATES, ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU ARE NOT AT LEAST 16 YEARS OLD, ARE NOT LOCATED IN THE UNITED STATES OR DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, COMPANY WILL NOT AND DOES NOT LICENSE THE APPLICATION TO YOU AND YOU MUST NOT USE THE APPLICATION.

Binding Arbitration


THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS YOU AND COMPANY MAY HAVE AGAINST EACH OTHER CAN BE BROUGHT. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST COMPANY TO BINDING, CONFIDENTIAL AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING. Please review Section 21  of this document for the details regarding your agreement to arbitrate any disputes with Company.

Health Disclaimer; Assumption of Risk


THE APPLICATION is not a medical or healthcare service. COMPANY IS NOT a COVERED ENTITY, health plan, health care clearinghouse, health care provider, OR FEDERALLY ASSISTED PROGRAM. THEREFORE, THE Health Insurance Portability and Accountability Act of 1996, as amended by the Health Information Technology for Economic and Clinical Health Act (“HIPAA”), and the regulations issued pursuant thereto, DO NOT APPLY TO COMPANY OR ANY USER CONTENT (as defined in Section 8 (User Content). LICENSEE ACKNOWLEDGES AND UNDERSTANDS THAT COMPANY IS NOT A HEALTHCARE PROFESSIONAL AND DOES NOT PROVIDE MEDICAL, HEALTH OR OTHER PROFESSIONAL SERVICES OR ADVICE OR ASSURANCES, NOR DOES COMPANY VERIFY THE ACCURACY OR COMPLETENESS OF USER CONTENT (AS DEFINED IN SECTION 8 (User Content). THE APPLICATION IS NOT A REPLACEMENT FOR PROPER MEDICAL CARE.

RELIANCE ON ANY INFORMATION PROVIDED BY COMPANY OR IN CONNECTION WITH THE APPLICATION IS SOLELY AT YOUR OWN RISK. COMPANY DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC TESTS, PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS, OR OTHER INFORMATION THAT MAY BE MENTIONED IN THE APPLICATION.

IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR, 911 OR LOCAL EMERGENCY SERVICES IMMEDIATELY. YOU USE THE APPLICATION AND ANY INFORMATION PRODUCED BY THE APPLICATION AT YOUR OWN RISK.

1. Registration


Licensee represents and warrants that: (i) Licensee is of legal age to form a binding contract; (ii) Licensee will provide Company with accurate, current and complete registration information when registering to use the Application; and (iii) Licensee’s registration and use of the Application is not prohibited by law.

Company reserves the right to suspend or terminate Licensee’s registration or access to the Application, with or without notice to Licensee, in the event that Licensee breaches any term of this Agreement.

2. Authority to Manage Health Information About Another Individual


In the event Licensee uses the Application to manage the health of an individual, such as a family member, Licensee hereby represents and warrants to Company that Licensee has received all consents, authorizations and permissions required under applicable law to act on such individual’s behalf in using and disclosing personal information, including health information, about that individual. Licensee shall stand in the shoes of that individual and exercise all rights under this Agreement with respect to such individual’s information. Any reference to “You” or “Licensee” in this Agreement shall be deemed to include the individual and all references to personal information, including health information, about “You” or “Licensee” shall be deemed to include personal information about the individual.

3. License Grant and Scope


Subject to the terms and conditions set forth in this Agreement, Company hereby grants to Licensee a non-exclusive, non-transferable, non-sublicensable, limited license during the Term to access, download, install, and use the Application for Your personal, non-commercial use on a device owned or otherwise controlled by You.

4. Third-Party Materials


The Application may include software, content, data, or other materials, including related documentation, that are owned by parties other than Company and that are provided to Licensee on license terms that are in addition to and/or different from those contained in this Agreement (“Third-Party Materials"). You acknowledge and agree that Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to You or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to You, and You access and use them entirely at Your own risk and subject to such third parties’ terms and conditions.

5. License Restrictions


Licensee shall not, directly or indirectly: (a) use or copy the Application beyond the scope of the license granted under Section 2 Authority to Manage Health Information About Another Individual; (b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Application or any part thereof; (c) combine the Application or any part thereof with, or incorporate the Application or any part thereof in, any other programs; (d) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof; (e) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices provided on or with the Application, including any copy thereof; (f) except as expressly set forth in Section 3 License Grant and Scope copy the Application, in whole or in part; (g) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application, or any features or functionality of the Application, to any third party for any reason, whether or not over a network or on a hosted basis, including in connection with the internet or any web hosting, wide area network (WAN), virtual private network (VPN), virtualization, time-sharing, service bureau, software as a service, cloud, or other technology or service; (h) use the Application in, or in association with, the design, construction, maintenance, or operation of any hazardous environments or systems, including power generation systems, aircraft navigation or communication systems, air traffic control systems, or any other transport management systems, safety-critical applications, including medical or life-support systems, vehicle operation applications, or any police, fire, or other safety response systems, and, military or aerospace applications, weapons systems, or environments; (i) use the Application in violation of any law, regulation, or rule; (j) use any device, software or routine that interferes with the proper working of the Application or otherwise attempt to interfere with the proper working of the Application; or (k) use the Application for purposes of competitive analysis of the Application, the development of a competing software product or service, or any other purpose that is to the Company's commercial disadvantage.

6. Application Use Restrictions


Licensee may not use the Application: (a) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Application, or which, as determined by us, may harm us or users of the Application or expose them to liability; (b) for sending or storing any unlawful material or for deceptive or fraudulent purposes; (c) to send or store any unsolicited, harassing, profane or hate-related or violent content, or any other material, products or services that violate or encourage conduct that would violate any criminal laws, any other applicable laws, or that would infringe, misappropriate or otherwise violate any third-party intellectual property, privacy or other rights; (d) to send or store any material that is libelous, defamatory, discriminatory or otherwise malicious or harmful to any person or entity; (e) to access another user’s account, impersonate any person or entity, or falsify or manipulate headers or identifiers to disguise the origin of any content transmitted through the Application; or (f) in any manner that could disable, overburden, damage, or impair the Application or interfere with any other party’s use of the Application.

7. Responsibility for Use of Application


Licensee is responsible and liable for all uses of the Application through access thereto provided by Licensee, directly or indirectly. Specifically, and without limiting the generality of the foregoing, Licensee is responsible and liable for all actions and failures to take required actions with respect to the Application by any other party to whom Licensee may provide access to or use of the Application, whether such access or use is permitted by or in violation of this Agreement.

8. User Content


The Application contains interactive features that may allow users to add, upload, copy, post, submit, publish, display, modify, or share content or materials, including personal information, such as health information (collectively, “User Content”) on or through the Application.

Licensee represents and warrants that Licensee owns or has the necessary rights to use User Content in the manner used by Licensee in the Application and that Licensee’s use of the User Content in the Application will not violate the legal rights (including the rights of privacy) of others. Licensee recognizes the sensitive nature of the User Content and that the Application enables Licensee to share User Content with others. Licensee acknowledges and agrees (a) that Licensee is responsible for ensuring that Licensee understands how to correctly use the Application and select what User Content to share and with whom, and (b) to assume the risks associated with (i) Licensee’s inadvertent sharing of any User Content, and (ii) any reliance by Licensee or any third party on the accuracy or completeness of User Content is at Licensee’s own risk. Licensee understands that Licensee is responsible for all User Content, and that Licensee, not Company, has full responsibility for such content, including its legality, reliability, accuracy, completeness, confidentiality, and appropriateness. Company has the right to remove any User Content for any reason in Company’s sole discretion and to suspend Licensee’s account for suspected or actual violation of this Section, which may be determined in Company’s sole discretion.

9. Compliance Measures


The Application may contain technological copy protection or other security features designed to prevent unauthorized use of the Application, including features to protect against any use of the Application that is prohibited under Section 5 License Restrictions. Licensee shall not, and shall not attempt to, remove, disable, circumvent, or otherwise create or implement any workaround to, any such copy protection or security features.

10. Collection and Use of Information


Licensee acknowledges that when Licensee downloads, installs, registers for, or uses the Application, Company may, directly or indirectly through the services of Third Parties or automated means (for example, cookies and web beacons), collect and store information regarding Licensee, Licensee’s use of the Application, and the equipment on which the Application is installed or through which it otherwise is accessed and used. Licensee may also be required to provide certain information about themself as a condition to downloading, installing, accessing, registering for, or using the Application or certain of its features or functionality, and the Application may provide You with opportunities to share information about Yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy. By downloading, installing, accessing, registering for, using, or providing information through this Application, You consent to all actions taken by us with respect to Your information in compliance with the Privacy Policy.

11. Content and Services


The Application may provide You with access to websites and web applications provided and operated by the Company, including, but not limited to, any content, functionality, and services offered on or through *.kithandkin.app and*.kinkeeper.app (collectively, the “Website”) and products and services accessible thereon, and certain features, functionality, and content accessible on or through the Application may be hosted on the Website (collectively, “Content and Services"). Your access to and use of such Content and Services are governed by the Company’s Terms of Use and Privacy Policy, which are incorporated herein by this reference. Your access to and use of such Content and Services may require You to acknowledge Your acceptance of such Terms of Use and Privacy Policy and/or to register with the Website, and Your failure to do so may restrict You from accessing or using certain of the Application's features and functionality. Any violation of such Terms of Use  will also be deemed a violation of this Agreement.

12. Updates


Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, "Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on Your device settings, when Your device is connected to the internet either: (a) the Application will automatically download and install all available Updates; or (b) You may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should You fail to do so. You further agree that all Updates will be deemed part of the Application and be subject to all terms and conditions of this Agreement.

13. Intellectual Property Rights


Intellectual Property Rights” means any and all registered and unregistered rights granted, applied for, or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection, or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world. Licensee acknowledges and agrees that the Application is provided under license, and not sold, to Licensee. Licensee does not acquire any ownership interest in the Application under this Agreement, or any other rights thereto, other than to use the same in accordance with the license granted and subject to all terms, conditions, and restrictions under this Agreement. Company and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Application and all Intellectual Property Rights arising out of or relating to the Application, except as expressly granted to the Licensee in this Agreement. Licensee shall safeguard all Application (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access.

14. Payment


If Licensee purchases Licensee’s license to the Application or any enhancements or features within the Application, either on a one-time or subscription basis, Licensee will pay Company the applicable fees and any related taxes (other than taxes on Company’s income). Company may change its fees at any time. Licensee authorizes Company to charge the applicable fees to the payment card that Licensee submits to Company and agrees that Company and any Company affiliates may store Licensee’s payment card information. Licensee will pay all fees and taxes as they become due. Licensee’s obligation to pay fees continues through the end of the Term. If Licensee’s payment card issuer or bank does not honor charges Licensee has paid using Licensee’s card, Licensee will remain directly liable to Company for all unpaid amounts. If Licensee fails to pay applicable fees, Company reserves the right to charge interest at the rate of 1.5% per month, or the maximum amount permitted by law if lower. Nonpayment of any fees or other sums due to Company or any other party related to Licensee’s use of the Application will result in Application termination. Company may, at Company’s discretion, also appoint an outside debt collection agency to collect amounts owed to Company. Licensee agrees to reimburse Company for all costs that Company incurs in enforcing Company’s collection of Licensee’s unpaid amounts, including debt collection agency fees, reasonable attorneys' and legal fees and court costs.

15. Term and Termination


This Agreement commences when You download, install, access, register for, or use the Application and will remain in effect until terminated as set forth herein (the “Term”). You may terminate this Agreement by ceasing to use the Application and deleting the Application and all copies thereof from Your devices. Company may terminate this Agreement at any time without notice if it ceases to support the Application, which Company may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without notice if You violate any of the terms and conditions of this Agreement. Upon termination of this Agreement, all rights granted to You hereunder shall also terminate, and You must cease all use of the Application and delete all copies of the Application from Your device and account. Termination will not limit any of Company’s rights or remedies at law or in equity. Your subscription may automatically renew at the end of the then-current subscription period. You are responsible for knowing when Your then-current subscription period ends and terminating Your subscription prior to the renewal date if You wish to discontinue Your use of the Application. If You have questions or require support with Your subscription, You may contact Company at hello@kithandkin.app.

16. Warranty Disclaimers


THE APPLICATION IS PROVIDED TO LICENSEE “AS IS” AND “AS AVAILABLE” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, THE COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE LICENSED APPLICATION WILL MEET THE LICENSEE’S REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO ANY USER CONTENT, including BUT NOT LIMITED TO the legality, reliability, accuracy, COMPLETENESS, confidentiality, OR appropriateness of user content.

The Application is intended to be a means of storing, managing, and sharing information, and NEITHER The Application NOR Company IS A cOVERED ENTITY, AS THAT TERM IS DEFINED UNDER hIPAA AND THE REGULATIONS PROMULGATED THEREUNDER, OR a fEDERALLY ASSISTED PROGRAM, AS THAT TERM IS DEFINED IN 42 C.F.R. pART 2. Company IS NOT A HEALTHCARE PROVIDER as defined by federal and state laws and regulations pertaining to medical providers and other health CARE-RELATED matters. Licensee should consult a licensed/certified healthcare professional prior to using or relying on any User Content or the Application. USER CONTENT is for informational purposes only and should not be relied upon for medical treatment or healthcare decisions.

17. Limitation of Liability


TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATION OR THE CONTENT AND SERVICES FOR:

PERSONAL INJURY, DEATH, PROPERTY DAMAGE, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA OR USER CONTENT or loss of confidentiality of any data or USER content, COMPUTER OR DEVICE FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING IN CONNECTION WITH LICENSEE’S USE OF THE APPLICATION.


DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APPLICATION.


THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

18. Indemnification


You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys' fees, arising from or relating to Your use or misuse of the Application or Your breach of this Agreement, including but not limited to User Content.

19. Export Regulation


The Application may be subject to US export control laws, including the Export Control Reform Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Application to, or make the Application accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Application available outside the US.

20. US Government Rights


The Application is commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if You are an agency of the US Government or any contractor therefor, You receive only those rights with respect to the Application as are granted to all other end users under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, with respect to all other US Government licensees and their contractors.

21. Arbitration


READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM COMPANY.

With the exception of the Process described below, this arbitration agreement applies to and governs any dispute, controversy, or claim between You and Company that arises out of or relates to, directly or indirectly: (a) this Agreement, including the formation, existence, breach, termination, validity, or enforceability thereof; (b) the Application, including access to or use of the Application and the Content and Services; or (c) or any other aspect of your relationship or engagements with Company (each, a “Claim,” and, collectively, “Claims”). This arbitration agreement shall apply, without limitation, to all Claims that arose or were asserted before or after your acceptance of this Agreement and shall survive termination of this Agreement. You and Company agree that this this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law.

Neither You nor Company will be entitled to: (a) join, consolidate or combine Claims by or against others in any arbitration with the exception of applicable arbitrator rules related to mass or multiple arbitration filings and our agreement below; or (b) include in any arbitration any Claims as a representative or member of a class.

For any dispute with Company, You agree to first contact Company and attempt to resolve the dispute with Company informally by sending a personally-signed notice to:

Kith + Kin
24A Trolley Square #1264
Wilmington, DE 19806-3334

You must include your name and residence address, Your phone number, the email address You use for Your Application account, and a clear and detailed statement of Your Claim (including requested relief). If Company has a dispute with You, Company will send this notice to the most recent contact information Company has for You. For a period of 60 days from receipt of a completed notice (which can be extended by agreement of the parties), You and Company agree to negotiate in good faith in an effort to informally resolve the dispute. The party receiving the notice may request a telephone or video settlement conference to aid in the resolution of the dispute. If such a conference is requested, You and a Company representative will personally attend (with counsel, if represented). The conference will be scheduled for a mutually convenient time, which may be outside of the 60-day period. Completion of this mandatory informal dispute resolution process (“Process”) is a condition precedent to initiating a Claim in arbitration. If the sufficiency of a notice or compliance with this Process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed. The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with this Process in arbitration. All applicable limitations periods (including statutes of limitations) will be tolled from the date of receipt of a completed notice through the conclusion of this Process.

Any arbitration will be conducted in the City of Collegeville or the City of Philadelphia, Pennsylvania, unless You and Company agree otherwise. JAMS may require You to pay a fee for the initiation of Your case, unless You apply for and successfully obtain a fee waiver from JAMS. The award rendered by the arbitrator may include Your costs of arbitration, Your reasonable attorney’s fees, and Your reasonable costs for expert and other witnesses; however, Company may collect its fees and costs if the arbitrator finds any Claims to be frivolous or brought in bad faith; and (c) You may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve You of Your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You and Company also agree that, if more than one dispute arises against a party regarding the same or substantially similar issues filed by or with the assistance of the same law firm, group of law firms, or organizations, within a ninety (90) day period, our respective Claim(s) will be arbitrated in a coordinated fashion such that JAMS shall (1) administer the arbitration demands together; (2) appoint one arbitrator for the coordinated demands; and (3) issue one set of case management, hearing and administrative fees due per side, one procedural calendar, and one hearing (if any) in a place to be determined by the arbitrator. To the extent the parties disagree on the application of the provisions of this paragraph, the disagreeing party shall advise JAMS, and JAMS shall appoint a sole standing (administrative) arbitrator to determine the applicability of this paragraph and process. The administrative arbitrator’s fees shall be paid by Company.

Notwithstanding anything to the contrary, nothing in this Section shall be deemed as preventing Company from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of its data security, intellectual property rights or other proprietary rights; or as preventing You or Company from asserting or transferring claims to a small claims court, if Your Claims qualify, and prior to any scheduling order is issued, and so long as the matter remains in such court and advances on only an individual (non-class, non-representative) basis.

With the exception of the notice Process described above, if this arbitration agreement is found to be void, unenforceable, or unlawful, in whole or in part, the void, unenforceable, or unlawful provision, in whole or in part, shall be severed. Severance of the void, unenforceable, or unlawful provision, in whole or in part, shall have no impact on the remaining provisions of this arbitration agreement, which shall remain in force, or on the parties’ ability to compel arbitration of any remaining Claims on an individual basis pursuant to this arbitration agreement.

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE APPLICATION FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO BOTH COURT ACTIONS AS WELL AS CLASS ARBITRATION, AND, UNLESS COMPANY AGREES OTHERWISE OR THE ARBITRATION PANEL SO REQUIRES FOR MULTI-CASE FILINGS, YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS PLAINTIFF OR CLASS MEMBER. If this class action and jury trial waiver is found to be void, unenforceable, or unlawful, in whole or in part, the void, unenforceable, or unlawful provision, in whole or in part, shall be severed. Severance of the void, unenforceable, or unlawful provision, in whole or in part, shall have no impact on the remaining provisions of this paragraph, which shall remain in full force and effect.

22. Miscellaneous

a. Governing Law/Jurisdiction


All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the State of Pennsylvania without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding that is not subject to mandatory arbitration under Section 21 shall be instituted exclusively in the federal courts of the United States or the courts of the State of Pennsylvania, in each case located in the City of Collegeville or the City of Philadelphia, although we retain the right to bring any suit, action, or proceeding against You for breach of this Agreement in Your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over You by such courts and to venue in such courts.

b. Limitation of Time to File Claims


ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

c. Entire Agreement


This Agreement and all other documents that are incorporated by reference herein constitutes the sole and entire agreement between Licensee and Company with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

d. Assignment


Licensee shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this Agreement, in each case whether voluntarily, involuntarily, by operation of law, or otherwise. No delegation or other transfer will relieve Licensee of any of its obligations or performance under this Agreement. Any purported assignment, delegation, or transfer in violation of this Section is void. Company may freely assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without Licensee's consent. This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.

e. No Third-Party Beneficiaries


This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer on any other party any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.

f. Modification/Amendment


We may revise and update this Agreement from time to time at our sole discretion.  All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.  Your continued use of the Website following the posting of revised Agreement means that You accept and agree to the changes. You are expected to check this page each time You access this Website so You are aware of any changes, as they are binding on You.

g. Severability


If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.